16MMHome Support
Questions about 16MM? We can help with the camera, Looks and Films.
A little detail helps
Tell us what you were trying to do, what happened, and your iPhone model and iOS version. Include the 16MM version shown in Settings.
For a video, photo or Film issue, include the status shown in the app. Send only the details needed to understand the issue.
You can also open Settings → Send feedback in 16MM to prepare a message with optional app details and attachments. Review the message before sending.
The 16MM guide
Find instructions for the camera, saving your work and making a Film.
Privacy questions
Contact hello@16mm.app with privacy questions or requests about information you have sent us. Read our Privacy Policy for details.